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Frequent stockouts and high spoilage rates due to manual inventory tracking.
45% increase in inventory turnover and 30% reduction in spoilage.

Disconnected online and offline systems leading to poor customer experience.
2x omnichannel revenue and a 40% increase in customer loyalty program engagement.

Struggled with compliance and tracking near-expiry medications across 20 branches.
Zero compliance violations in 2 years and 90% reduction in expired stock losses.

Inefficient warranty management and repair ticketing system.
Customer satisfaction score (CSAT) improved from 3.2 to 4.8 out of 5.